Service & Support

  • Service Details

    • 24 hours service hotline and online service (including consulting services, Pre-sale designing, and drawing, online technical guidance)
    • Hardware trouble maintenance service. We provide some free accessories (such as power supply, modules, scan card etc. to shorten maintain time)
    • On-site service Our professional engineers to assist the installation and system integration
    • Technical Training service: We will provide knowledge sharing and technical know how
    • Hardware Upgrading service
    • Guarantee Service- Promise, enthusiasm, speedy (Free maintain service once display in guarantee time, and we only charge raw material cost if display out of guarantee time)
    • Engineer technical service
    • After service: periodical maintenance, visiting, opinion survey which makes improvement
    • Calibration service With Radiance calibration equipment and we trained engineer (at a cost)
    • Manual service
  • Pre-Sale Service

    • Investigation on site
    • Professional design
    • Solution confirmation
  • Service Process

    • Assembly guidance
    • Testing on site
    • Function confirmation
  • After-Sale Service

    • Speedy Response
    • Timely resolve
    • Safety usage
  • Training

    • System usage
    • System maintenance
    • Equipment repair and maintenance
  • Documentations

    • Installation and Maintenance Manual
    • LED Display System Connection Diagram
    • Data Wire Connection Diagram
    • Power Supply Wire Connection Diagram
    • Software Guidance

EVERY PROJECT IS A NEW CHALLENGE TO PRODUCE SOMETHING UNIQUE.

Head Office

Riyadh - KSA
PO Box: 4496, Riyadh 12383

  • Office
    +966-112-158-335
  • Email
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Jeddah Office

Jeddah - KSA
PO Box: 4496, Jeddah 23412

  • Office
    +966-126-929-141
  • Email
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Dubai Office

Dubai - UAE
476477, Dubai

  • Office
    +971-427-197-21
  • Email
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